Your Privacy Is Our Responsibility

Hebaje Privacy Policy — How We Keep Your Information Safe

Your personal information is completely safe with Hebaje. On this page, we clearly outline what data is collected, how it is used, and what your rights are. Nothing is hidden.

Last Updated: January 2026
256-bit SSL Secured
GDPR Compatible
Core Data Protection Principles
Your Data Is Never Sold
Only Necessary Data Collected
Defined Retention Limits
Transparent Third-Party Policy
Full Control Is Yours
01Introduction & Overview

When you HebajeFrom the moment you visit the website or app, protecting your privacy is our highest responsibility. This Privacy Policy ("Policy") clearly explains what information Hebaje collects, why we collect it, and how it is used.

Hebaje believes that data protection is not merely a legal obligation — it is the foundation of trust between us and you. That is why we always adhere to international data protection standards.

This Policy applies to all Hebaje services — web, mobile app, and other digital platforms. By using the platform, you are deemed to have agreed to this Policy.

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Our Core Commitments

Hebaje never sells your personal information. Data is shared with third parties only to deliver our services or when required by law.

02What Information We Collect

Hebaje Only necessary data is collected. Full details by category are provided below:

Information provided at the time of registration

  • Full name, username & password
  • Email Address & Mobile Number
  • Date of birth (for age verification)
  • Residential address & country

Information Collected for KYC Verification

  • Copy of national ID card or passport
  • Selfie or live video verification
  • Proof of address (utility bill or bank statement)

Financial Information

  • Payment method details (bKash/Nagad number, bank information)
  • Deposit & withdrawal history
  • Transaction date & amount

Gaming Activity Data

  • Gaming history, bet amounts & outcomes
  • Bonus Usage Information
  • Session time & duration

Technical Information

  • IP Address & Geographic Location
  • Browser type, operating system, device model
  • Page visit timestamps & navigation patterns
  • Cookies & Session Tokens
03How Your Information Is Used

Hebaje Collected data is used solely for specified purposes:

Purpose Data Used Legal Basis
Account Management Name, email & phone number Contractual Compliance
Payment Processing Financial Information Contractual Compliance
Age & Identity Verification KYC Information Legal Obligation
Customer Support Communication details & history Legitimate Interest
Fraud Prevention IP, Transactions, Game History Legal Obligation
Promotions & Offers Gaming Preferences Consent
Service Improvement Usage Type Legitimate Interest
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Marketing Communications

Hebaje sends promotional emails only if you have given your consent. You can unsubscribe at any time.

04Data Sharing Policy

Hebaje Never sells your information. However, it may be shared with third parties in the following cases:

  • Payment Provider: bKash, Nagad, Rocket, Bank — for completing transactions.
  • KYC Service Provider: For identity verification purposes.
  • Game Provider: Evolution, Pragmatic, and others — for game operations.
  • Law Enforcement Agencies: As required by legal obligation.
  • Analytics Partner: For improving services using anonymized data.

All third parties are contractually bound with Hebaje and are required to uphold the same data protection standards. They may only use data for specified purposes.

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Never

Hebaje does not sell your information to any advertiser or data broker, and will never do so in the future.

05Cookies & Tracking Technologies

Hebaje Uses different types of cookies. Each is described below:

Cookies can be managed or deleted at any time through your browser settings. However, disabling certain cookies may affect the proper functioning of some platform features.

06Data Retention Period

Hebaje Your information is retained only for as long as necessary:

  • Account Information: For the duration the account is active, and for 5 years after closure.
  • Financial Transactions: Up to 7 years for legal purposes.
  • KYC Information: Up to 5 years after the end of the relationship.
  • Gaming History: 3 years for responsible gaming review purposes.
  • Customer Support Chat: 2 years after resolution.
  • Marketing Information: Immediate deletion upon withdrawal of consent.

Upon expiry of the retention period, data is securely deleted or anonymized.

07Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support:

Right to Access

You can request to know what information Hebaje holds about you. A response will be provided within 30 days.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain situations, you may request the deletion of your data (the "right to be forgotten").

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You may request your information in a structured, portable format.

Right to Object

You may object to the processing of your data for marketing purposes and withdraw your consent at any time.

08Children's Privacy
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Prohibited for users under 18 years of age

Hebaje does not knowingly collect information from anyone under the age of 18. If it is discovered that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

If a parent suspects their child has registered on Hebaje, please contact our support immediately. We will take action as quickly as possible.

09Security Measures

Hebaje Industry-leading technology is used to protect your information:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Server infrastructure is secured.
  • AI-Powered Fraud Detection: Suspicious activity is detected automatically.
  • Regular Security Audits: Annual security review conducted by a third party.
  • Data Minimization: Collect only necessary data and apply a minimum access policy.
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In the Event of a Data Breach

In the event of a data breach, the relevant regulatory authority and affected users will be notified by email within 72 hours.

10International Data Transfers

Hebaje works with global service providers, so in some cases your information may be processed internationally. All such transfers always include:

  • Adequate data protection is ensured in the recipient country.
  • GDPR standards are followed.
  • Contractual protection clauses remain in effect.

Standard Contractual Clauses (SCCs) are used when sharing data with European entities.

11Policy Update Process

Hebaje may update this Privacy Policy from time to time. When changes are made:

  • The date of changes will be updated on the website.
  • For major changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this policy once every 6 months.

12Contact & Complaints

If you have any questions, complaints, or data requests regarding this Privacy Policy, please contact our data protection team:

Live Chat: 24/7 support in Bengali
Response Time: Up to 30 business days

If you feel we have not adequately resolved your complaint, you have the right to lodge a complaint with the data protection authority in your country.

Hebaje's Core Data Protection Pillars

Our privacy protections are not just on paper — they operate effectively every single day.

Minimum Data Collection

Hebaje only collects information that is strictly necessary to provide our services. Collecting excess data goes against our policy.

End-to-End Encryption

Bank-grade 256-bit SSL encryption is used for all data transmission and storage.

Your Control

View, correct, delete, or export your data — all rights are in your hands.

Transparent Use

You are always informed of the purpose for which your data is being used. There is no hidden use.

Retained for a Defined Period

Hebaje does not retain data indefinitely. Once the specified retention period expires, data is securely deleted.

GDPR Compliant

All operations are conducted in accordance with international data protection regulations (GDPR).

Your Privacy Is Protected

HebajeRegister with — your information is completely secure

Join today with Hebaje's strict privacy policy and internationally standard security. Your data belongs only to you.

18+ only. Terms & Conditions Applicable.

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